Question 1

How do I start a project?

Accepted Answer

Send us a message on WhatsApp, call us, or visit our studio in Faiz Ganj, Moradabad. Tell us what you need and share whatever you have: an idea, a sketch, a drawing, photos, a sample or a 3D file.

Question 2

Do I need a 3D file or technical drawing to start?

Accepted Answer

No. A conversation, a rough sketch or a photo is enough. If you don't have a 3D file, we can design and model it for you before printing.

Question 3

Which service do I need?

Accepted Answer

If you have an idea or sketch, start with 3D Design. If you have a drawing, measurements or a sample, you need 3D Modelling. If you already have a 3D file, go straight to 3D Printing. Not sure? Ask us on WhatsApp.

Question 4

Can I visit the studio?

Accepted Answer

Yes, you're welcome at our studio in Faiz Ganj, Moradabad. We're open Monday to Saturday, 9 am to 7 pm, and closed on Sundays. Messaging us on WhatsApp first helps us set time aside for you.

Question 5

Do you work with clients outside Moradabad?

Accepted Answer

Yes. You can send everything on WhatsApp, review designs online and have your parts delivered, so you never need to visit.

Question 6

Do I need to know how to draw?

Accepted Answer

No. You can describe your idea, show us photos of similar things, or make a rough sketch. We take it from there.

Question 7

Will I see the design before it's final?

Accepted Answer

Yes. We share images or a 3D view so you can review it and ask for changes before anything is made.

Question 8

How many changes can I ask for?

Accepted Answer

Up to 8 rounds of changes are included at the review step. Most projects settle well within that, before anything is printed.

Question 9

Do I own the design when it's done?

Accepted Answer

Yes. Once the project is complete and paid for, the design and its finished 3D file are yours.

Question 10

Can you make a 3D model from a photo?

Accepted Answer

Yes, if the photos show the object clearly. Send several angles with a ruler or a known size in at least one photo, and we'll confirm the dimensions with you before finalising.

Question 11

Can you model from a physical sample?

Accepted Answer

Yes. Bring the object to our Faiz Ganj studio or courier it to us; confirm the address on WhatsApp first. We measure it and return it with your model.

Question 12

Which file formats can you deliver?

Accepted Answer

We deliver STL, STEP, OBJ and 3DM. If you need another format, ask us on WhatsApp.

Question 13

Will you keep my drawings and designs confidential?

Accepted Answer

Yes. Your drawings, photos and files stay with us and are never shared or used for anyone else.

Question 14

Which file types can you print?

Accepted Answer

We print from STL, OBJ and 3MF files. If you have another format, send it on WhatsApp and we'll convert it.

Question 15

Which materials and technology do you use?

Accepted Answer

We use FDM and resin printing across 15+ high-end printers. Materials include PLA, ABS, PETG, TPU and resin, and we recommend one based on what the part must do.

Question 16

What is the biggest size you can print?

Accepted Answer

Size is rarely a limit, because large parts are printed in sections and joined cleanly. Send us the dimensions and we'll confirm the best way to print it.

Question 17

Can you print just one piece?

Accepted Answer

Yes. There is no minimum quantity, so one piece is fine, and small batches are too.

Question 18

What if my file isn't ready to print?

Accepted Answer

We check every file before printing. If it needs fixing or changes, we'll tell you and can fix it for you.

Question 19

How much does it cost?

Accepted Answer

It depends on the size, detail, material, quantity and whether we also design or model it. Send us what you have and we'll give you a clear quote before any work starts.

Question 20

Do I have to pay in advance?

Accepted Answer

Yes, an advance payment confirms your order and starts the work. The balance is due when you collect or receive your part.

Question 21

How can I pay?

Accepted Answer

We accept cash, UPI, PayPal and credit or debit cards.

Question 22

How long does a project take?

Accepted Answer

Most projects take about a week from first message to handover. Simple prints from a ready file can be faster, and your quote always includes a ready date.

Question 23

Do you deliver?

Accepted Answer

Yes. You can collect from our Faiz Ganj studio or have your order delivered to you; confirm your location on WhatsApp.

Question 24

Will I get the 3D files?

Accepted Answer

Yes. When we design or model your part, the finished 3D file is yours to keep.

Question 25

What if the printed part doesn't fit?

Accepted Answer

Send us a photo on WhatsApp and we'll check it against the approved model. If the part doesn't match what you approved, we reprint it at no extra cost.

Questions, answered

Getting started

3D Design

3D Modelling

3D Printing

Cost and payment

Delivery and files

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